HOW IT WORKS
fun stuff: Once it is time for me to begin on your shoes (sometimes I have a list of customers, you can always inquire on your wait time, the general production time is 4-6 weeks and during the holidays it is 8-10, and up to 12 weeks*), I will sketch the design on the shoes and then send you photos*. After I hear from you and all systems are a go for the sketches, I will paint them and again send pictures once I am finished to make sure you are happy with them. Then I will seal and protect them, wrap them up and send them on their merry way!
*If you purchased a preskecthed drawing or graphic rendering, you will receive that before all sketches on the shoes begin. If you purchased an unmodified design from the store, than no photos will be sent before mailing out unless requested.
shipping: All shoes are sprayed for protection using an acrylic varnish before being mailed. This seals and protects them from water and sun damage. (Though they are still unable to get wet and should still be treated like they are your fine art- beause they are, amiright?) All orders are then wrapped in gift wrap and placed in a TOMS Shoe box and are ready to be presented as-is for a gift. All domestic orders are shipped USPS Priority, free of charge to you, unless a rush is needed and then there is a charge of $40 to compensate for the additional shipping charges from TOMS and the time needed. You also have the option to add insurance at check out, which is recommended as Chicken Scratch Studio will not be responsible for any lost, stolen or damaged packages once it is mailed. All international orders are cared for the same way and are shipped USPS International ground at the cost of $10 or $50 for rush orders, with the option to add insurance as well. All international orders are responsible for any taxes or fees encountered and the correct value of the shoes is printed on the customs declarations because I don't want to go to jail. All orders will be provided with a tracking number and usually arrive with 2-3 business days for domestic orders and arrival time varies for international orders.
TOMS Flags: All TOMS Shoes orders will include a TOMS flag sticker, but will no longer include a canvas TOMS flag or drawstring bag since TOMS no longer includes them in their orders with the shoes. I included them with each order in the past, but since TOMS is no longer including them in their orders to me, I can no longer pass them onto you. I hate this as well. I know so many of you used these to store your TOMS in and also used them for crafts, but their are no longer being distributed.
gift certificates: Gift certificates are available for any amount that you would like, and the certificate would also include the costs of the shoes. All gift certificates come with a hand drawn card with the theme of your choice on the outside cover. Gift certificates are then mailed to you or the recipient.
- simple, sketch or text only (name, monogram, "I Do", "Just Married", etc) design: $110
- custom theme (my design- can include text, but no logos): $120 and
- uplogos, sports, business, character, movie designs: $140 and up
- mixed media: fabric flowers, patches or crystal embellishments added to painted designs: $155 and up
- simple text:$5/ea
- large or flourished text $10/ea
- small element (football, heart, etc) $10/both
- scene or complex design $25/both and up
- design on back $5/ea
- TOMS Shoes label removal (only 1) and name or initial $10
- TOMS Shoes label removal (only 1) and detailed name or monogram $15
- painted side trims: $5/both
- painted front trim: $10/both
- painted all trim: $12/both
- painted elastic triangle on front: no charge
- paint entire/background shoe: $20
- paint entire/background in simple pattern, animal print: $35
- paint entire/background in chevron: $50
- upgrade to campus TOMS: $5
- upgrade to vegan TOMS: $10 and up
- upgrade to dark color TOMS (all colors except white or natural canvas): $10
- upgrade to canvas wedges: $15
- upgrade to grosgrain wedges: $35
- upgrade to nurse clogs: please email for quote (dependant upon brand requested + costs of leather paints and number of colors)